Popular Posts

Thursday 31 March 2011

Is efficiency always the way forward?

I've previously made my posts too long, so I'll try to make this one short!
Air Traffic Control is based on Safety, Orderly and Expeditious flow. We accept no compromise on the former, The other two come in variable amounts according to qualification, experience and sometimes even guts of the controller.
A year ago we could sustain heavy work with minimum separation between aircraft. And provide lots of direct routes on top of that. It represents a larger effort from the controller, but it's worth it. I used to save more time and money on fuel than I earned.
Then came José Blanco, decided to change everything: more hours, less rest, more traffic, less vacation, compulsory immediate attendance, less pay; all with no previous advice. The circumstance became unbearable. 70% pay reduction in my case. This obviously brought a struggle to pay bills. I'm not disputing the need for it, but surely there had to be a different way.
I personally spent five months off, on a stress related medical leave. I'm still troubled balancing my life. I would prefer to be able to focus completely on my job.
Satisfied controllers are always going to be more efficient controllers, there's no way around it.
Or is there? What will the next step be? Pay per plane per hour? Will they create a struggle to cram as many aircraft as possible into the smallest space in order to increase efficiency? What about Safety? We've just gone crazy!

Wednesday 30 March 2011

EUROCONTROL

The European Organisation for the Safety of Air Navigation.
The European Organisation for What?
Check their website. You will probably be amazed or surprised to see that "safety" only appears -title excepted- once on the home page of the website. I'm neither.
Eurocontrol has grown from being what it probably was initially, fifty years ago, into a pressure group from aircraft manufacturers, airline operators, indeed the industry in general and even Governments, with the purpose, first and foremost, of increasing efficiency and the new great word, "sustainability".
So, what is sustainable? Whatever makes more money. No interest whatsoever in the Safety side of the sector. That's just taken for granted. The decision makers are absolutely convinced that the appearance of new technologies such as TCAS guarantees Safety. They need to look closer into this. Meanwhile, why bother, let's move on to the ultimate goal: money making. I already wrote about fuel saving: no further comment.
I can admit I'm biased. I still can't understand why buses don't have conductors. Maybe someone can prove me wrong, but has the bus travel sector gained anything from the disappearance of conductors, apart from making more money?. Where does this lead us to?. Is everything going to veer into the so called New World Order, in which more money is going to reside in fewer hands, middle classes tend to disappear and workers will see their conditions endlessly deteriorate?
Sorry for straying off from my object: Eurocontrol. Let's remember "safety" is mentioned once.
That one time refers to Safety Management. Click on it.(Activities, bottom of page). You'll eventually find :
"support to the implementation and operation of safety management systems and application of best practices in the field of human factors".

Human factors? Do I need to believe that not a single one of the workers at Eurocontrol knew of the havoc that was created by the Spanish Government last year? How many people work at Eurocontrol? Do they think there was no Safety issue whatsoever? Or perhaps, on the other hand, they thought efficiency was being pursued and presumed it would be better to refrain from acting?
Not a single word has been uttered from Eurocontrol to defend collective bargaining of working conditions and wages, abiding of Law, compliance with regulations regarding rest time, rostering practice, and many other human factor issues which have clearly affected Safety and continue to affect efficiency in the Spanish skies.
Sadly, Eurocontrol, the European Organisation for the Safety of Air Navigation, kept silent because their concern is mainly making sure everything remains efficient.
Prove me wrong. Maybe Eurocontrol spoke to my deaf ears. Send me the links or articles published by Eurocontrol to defend their safety culture in Spain last year. I really hope you can.